Fair Use Policy
These limits keep the free preview service and low-cost static hosting practical while still giving customers enough room to submit useful business content.
Free Website Request Uploads
Request images are limited to 8 files, 5MB per file, and 20MB total. Some templates require a minimum number of useful images and may set a lower maximum.
Customer Edit Images
Dashboard gallery updates are limited to 6 image files, 4MB per file, and 12MB total per save. Images may be compressed and converted into web-ready variants.
Change Request Files
Change requests can include up to 5 files, 6MB per file, and 12MB total. Accepted file types are images, SVG, HTML, HTM, and ZIP.
Host My HTML
Host My HTML accepts one .html/.htm file up to 10MB or one ZIP package up to 25MB. ZIP packages must include index.html, stay static, contain 200 files or fewer when reviewed, and extract to 50MB or less.
Traffic
The early-bird hosting plan is for normal UK small-business static-site traffic. File distribution, scraping, malware, phishing, spam, automated abuse, or unusually heavy campaigns may be rate-limited, suspended, or quoted separately.
Support And Changes
Reasonable content edits and review requests are included. Large redesigns, new services beyond the original brief, repeated rebuilds, or custom development may require a new request or a separate quote.
Cleanup
Expired previews, abandoned uploads, failed build artifacts, old generated versions, and unpaid retained files may be removed to protect storage and keep hosting costs low.
Safety
The Forge can refuse, remove, or disable content that appears unlawful, unsafe, misleading, abusive, infringing, or likely to damage platform security or deliverability.